🍰 Freshly baked every morning ✨ Custom cakes for every celebration 🚚 Local delivery available 🍰 Freshly baked every morning ✨ Custom cakes for every celebration 🚚 Local delivery available

Last updated: October 2026

Who We Are

Crave Oslo ("we", "us", "our") is a home bakery based in Oslo, Norway, offering custom cakes, cupcakes, and desserts. This policy explains what information we collect through this website and how we use it.

Information We Collect

We collect information you choose to give us, such as when you fill out our custom cake order form or message us directly. This may include:

  • Your name, email address, and phone number
  • Order details — occasion, cake size, flavors, theme, colors, budget, and any notes or allergy information you share
  • Any messages or photos you send us via WhatsApp, Instagram, or Facebook

We do not use cookies, trackers, or analytics on this site at this time, and we do not have a server-side database — form submissions are sent directly to WhatsApp and are not stored by this website.

How We Use Your Information

We use the information you provide solely to:

  • Discuss, quote, and prepare your custom cake order
  • Respond to your questions or requests
  • Coordinate pickup or delivery details

We do not sell, rent, or trade your personal information to third parties.

Third-Party Services

Submitting our order form opens WhatsApp with your details pre-filled, which you then send to us yourself. That message is transmitted and stored through WhatsApp, which is operated by Meta Platforms, Inc. and governed by WhatsApp's own privacy policy. The same applies if you contact us via Instagram or Facebook, which are also operated by Meta and governed by Meta's privacy policy.

If we run advertising on Instagram or Facebook, Meta may use tools such as the Meta Pixel to measure ad performance. Any data collected this way is handled under Meta's own privacy policy, linked above.

Data Retention

We keep order-related information only for as long as needed to fulfill your order and for basic business recordkeeping (for example, tax purposes), after which it is deleted or anonymized.

Your Rights

You can ask us at any time to access, correct, or delete the information we hold about you by contacting us using the details below.

Children's Privacy

Our services are intended for adults placing cake orders and are not directed at children. We do not knowingly collect information from children.

Changes to This Policy

We may update this policy from time to time to reflect changes in how we operate or in applicable law. The "last updated" date above will reflect the most recent revision.

Contact Us

If you have any questions about this policy or your information, reach out to us:

  • Phone / WhatsApp: +47 45 05 70 12
  • Address: Beverkollen 15, 1275 Oslo, Norway